Digital HR Maturity Model - where is your organisation?

Plot your organisations progress within the digital transformation journey and identify the steps you need to take to progress.
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Your Digital Maturity Roadmap

As whole-of-market digital HR specialists, we're here to guide you through your HR digitisation journey.

We've identified five key stages of this journey and designed our services to help businesses of all sizes progress to the next level of digitisation.

We created our Digital HR Maturity Roadmap to help you plot your organisations' progress in its journey to true transformation.

Whether you are at the beginning of your journey or well on your way to achieving maximum efficiencies, there are numerous quick wins to be had at every stage.

Download our full Digital HR Maturity Model to understand:
  • Where you are now, vs where you want to be
  • What each level of digital maturity looks like in practice
  • What steps and processes need to be in place before you can progress to the next level

Take the quiz!

Take our Digital Maturity Quiz to determine which 'stage' of the transformation journey you are currently at, compared to where you need to be...

Question 1 of 8
We are a business with employees and offices in
Our current system is and is remotely accessible by
Our data is and our data security is . We use our data to make decisions
We are able to report on with ease. These reports are
Our processes are and
Our internal communication is and
We believe that AI will be . AI and advanced analytics is most useful to
Please complete all fields.

Thanks for answering all of those questions!

Based on your answers, it sounds like your HR and payroll is at the Foundational stage. That means you’re still building your tech stack, processes and data usage. Because you’re in such an early stage of Digital Maturity, you probably struggle with things like:

  • Inconsistent, patchy data without a single source of truth
  • No visibility of data by employees or manager
  • Reporting that’s time consuming and relies on spreadsheets
  • No HR system at all(either local or global)
  • No self-service capabilities or people inbuilt analytics
  • Internal and external compliance vulnerabilities
  • HR is seen as a strictly admin function
  • Relying on manual payroll calculations

Next steps...

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Thanks for answering all of those questions!

Based on your answers, it sounds like your HR and payroll is at the Conceptual stage. That means you’re still you’ve made some good first steps, but you haven’t made much headway yet. Because you’re just starting your Digital Maturity journey, you probably struggle with things like:

  • Data is a priority and is regularly discussed but there is a lack of ownership
  • An HR system has been implemented but you’re not getting all you can from it
  • HR processes are in place but are based outside of the HR system (think spreadsheets or paper)
  • Employees and managers only have basic self-service but can update their own personal data
  • Reporting has been streamlined somewhat and the HR system is only used to provide basic data
  • Data integrations are limited between your full tech stack
  • User adoption and engagement is low and inconsistent
  • HR is seen as purely administrative
  • Still having to make human interventions with payroll

Thanks for answering all of those questions!

Based on your answers, it sounds like your HR and payroll is at the Defined stage. This stage shows you’re taking your digital journey seriously, but you still have plenty of room to grow. At this point, your HR and payroll is starting to look something like this:

  • HR owns the source of truth for all people data
  • A global HR system is in place (where applicable)
  • Most HR processes are managed through technology by making use of self-service
  • HR teams are talking to other departments about User Experience and are working inclusively with other departments
  • Managers and Senior Leaders have access to data dashboards in real-time
  • There's a clear roadmap for HR tech and continuous improvement is high priority
  • HR is starting to be seen as more strategic and supports the business with decision making
  • Payroll calculations are fully automated

Thanks for answering all of those questions!

Based on your answers, it sounds like your HR and payroll is at the Integrated stage! Being at this stage means you’re dedicated to innovation and are embracing the world of digital. While you’re pushing hard, you know there are still advancements you can make. At this point, your HR and payroll looks something like this:

  • People data is integrated across every other business system
  • People technology is in place to support all people processes, such as recruitment, onboarding learning and development
  • All processes are streamlined and fully integrated across departments
  • User experience of processes is seamless across departments
  • Frictionless processes
  • Data dashboards combine people and business data and provide true insight
  • HR have a dedicated role or team driving HR tech strategy
  • HR is a true strategic partner having data-led discussions to advise business leaders

Fantastic! Your HR and payroll is at the Transformational stage!

Based on your answers, you have clearly been putting in the work to position the people team as a strategic driver in your business. Achieving this stage of maturity means you are at the cutting edge of people tech. At the Transformational stage, your HR and payroll teams probably look something like this:

  • Best in class data management and governance with regular audits
  • Managers and business leaders have access to data dashboards providing predictive analytics and can make proactive business decisions
  • Artificial Intelligence and Robot Process Automation is in place
  • HR is more data driven, using data to understand their people and engage them at an individual level
  • HR is at board level using predictive analytics to drive business strategy and payroll becomes a strategic function not operational feeding into benefits, and financial wellbeing
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Download the roadmap

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