Finsbury Food Group Case Study

3,000

Employees

FMCG

Industry

Dayforce

Solution

Implementation

Service

About the project

A leading speciality bakery manufacturer, Finsbury Food Group produce a range of cakes, bread and bakery snacks for leading high-street restaurant chains, hotels and pubs, as well as celebration cakes under license for well-known brands.

Operating across the UK and Europe, including France, Benelux, Norway, Switzerland and Ireland, Finsbury have also started supplying Middle Eastern territories.

With 3,000 employees across nine sites in the UK, Finsbury Food Group selected Silver Cloud to undertake the implementation of their Dayforce HCM platform.

The challenge

They had been in the process of finalising the implementation of their payroll system when they were notified that the system was coming to end of life so the need arose for them to replace their existing HCM and Payroll system in order to:

Replace their end-of-life payroll system
Benefit from a centralised HR system across their multiple businesses
Empower employees with self-service

With an acquisition-based business model, the Group needed a centralised system that could be easily managed as well as seamlessly onboard new staff across multiple locations.

Many processes (including talent and compensation modelling) were being manually handled in Excel, and recruitment & onboarding processes were completely paper based, Finsbury needed a digitised, unified HR system that not only mitigated risk, provided automation and removed administrative tasks, but also provided employees with a much improved employee experience - including self-service - to take control of their HCM activities.

The solution

Working closely with the Group Head of IT, our expert Dayforce consultants held discovery sessions to establish the core business systems that the new HCM needed to integrate with.

Finsbury was in the process of migrating their final three sites to their current T&A system, ELF, therefore the decision was made to integrate Dayforce to this in order to minimise any disruption to employees.

Finsbury conducted their own selection process during which they approached 10-12 vendors before shortlisting the final three for product demonstrations.

Their key needs were to have a single system, to automate manual processes, reduce manual keying, improve employee experience & self-service, as well as empower manager ownership. Another key factor was the platform's ability to both signpost other systems and act as a company-wide communication tool

Dayforce were selected to showcase their HCM and its capabilities. At this point in the selection process, Silver Cloud were formally introduced to the key stakeholders at Finsbury Food Group and supported the initial demo to answer any additional questions on the implementation process and other related considerations, including delivery expectations, phasing and timescales as well as due diligence.

In conclusion of this process, Dayforce were successfully selected as the preferred supplier and Silver Cloud as the implementation partner.

Dayforce's HCM & Payroll solution was selected for its ability to centralise all HR functions and empower employees through the use of self-service. The solution also offered a single solution approach and demonstrated that it was able to solve specific business challenges.