Skip to content

Dayforce Optimisation

Get the most out of Dayforce – our dedicated consultants will fix your issues and optimise your system for smoother processes, better automation and expanding needs.

Dayforce Support
Dayforce Optimisation Services

Get more out of Dayforce.

Whether you have recently implemented Dayforce or have been using it for a while and are yet to realise its full potential, we know it can be a full-time job to get the most out of such a comprehensive platform.

Our Dayforce Optimisation team are experts in all things Dayforce and can provide dedicated, ongoing support to let you to focus on strategic initiatives safe in the knowledge that system administration, data and reporting is taken care of.

Contact our Dayforce team

Benefits of Dayforce Optimisation Services

Dedicated Support

Reduce in house effort and resource with dedicated support from a specialist Dayforce consultant

Always up to date

Ensure your Dayforce system is finely tuned to make the most of new releases

Keeping you on track

Strategic quarterly review meetings with our client success team will keep your roadmap on track

Expert Troubleshooting

We'll remove roadblocks to success – helping you achieve strategic goals

Unwavering, ongoing support

Consider us part of your team. We're not just here for the big initiatives but will also roll up our sleeves for day-to-day tasks – from upgrades and system configurations to user training and reporting.

Partnering with us means more than just support – it's having a dedicated collaborator, driving your organisation towards sustainable success.

During crucial times in the HR and payroll calendar, like pay reviews and annual checks, we're there to provide unwavering support. But our commitment goes beyond the routine. We actively contribute to you reaching strategic goals through better Dayforce use.

Whether it's refining your performance review process or staying on top of quarterly updates by implementing new features and functionality, we ensure Dayforce aligns seamlessly with your goals.

Dayforce Support
Dayforce Optimisation

How we can help Dayforce users

Core HR & Self Service
  • HR data
  • Workflows
  • Role security
  • Org hierarchy
  • Predictive analytics
  • Onboarding/offboarding
  • HR policy management
Workforce management
  • Pay & punch policies
  • Holiday policies
  • Time off policies
  • Real time gross pay calculations
  • Advance scheduling
  • FLSA OT calculations
  • Entitlements
Payroll
  • Legal entity
  • Pay group
  • Payroll policies
  • Earnings & deductions
  • Pension auto enrolment
  • Payroll processing guidance
  • General ledger
  • HMRC agent request
  • Nuapay (BACS)
Benefits
  • Health, life & disability
  • Benefits plans
  • Life event & annual employee enrolment
  • Benefit decision support
  • Eligibility rules
  • Reimbursement & retirement
Engagement
  • Engagement survey creation & administration
  • Pulse surveys
  • Trend analysis
  • Anonymised engagement scores
  • Customise logos, images, colours etc.
Compensation management
  • Managing and administering compensation plans and cycles
  • Budget and worksheet setup
  • Guidelines matrix and pay components creation & setup
  • Reward letters & logos
  • Marketing Data
Recruitment management
  • Configurable job applications
  • Internal/external job posting
  • Candidate management
  • Candidate sourcing
  • Interview scheduling
  • Job posting integrations
  • Talent community candidate pool
Succession Planning
  • Track key traits & succession information
  • Talent matrix
  • Create succession plans
  • Create talent tools
  • Monitor bench strength
Performance management
  • Goal creation & setup
  • Performance review structure/template
  • Continuous performance reviews
  • Competency management
  • Goal progress tracking & conversations
  • Ongoing feedback & coaching
Learning management
  • Managing & administering courses
  • Learning plans
  • Learning dashboard
  • Course catalogue/self-enrolment
  • Course certificates
  • Supporting 3rd party content providers
Document management
  • Company/organisational document storage
  • Document explorer storage
  • Document security management & access control
  • Document explorer search & filter
  • Document tagging & comments
Reporting dashboards
  • 400+ pre-built HCM data dashboards
  • Organisation at-a-glance trend analysis
  • Custom dashboard creation
  • Shared group dashboards
  • Export (ready-to-present PPT files)

Hello Helpdesk! Video series

Join the next episode of our live video series just for Dayforce users (and the Dayforce-curious)!

In the Hello Helpdesk series, our certified experts take you through the Dayforce system with live demos, solving potential snags and answering all of your burning questions.

FAQs

We have been Dayforce partners for many years, so there's not much we don't know about the system.

Our team of problem-solvers and super-optimisers especially love helping you work out all of those complex processes and workflows.

If you'd like to know whether we can support your Dayforce instance have a read of our FAQs or if you still have questions, just ask!

What's typically included in your optimisation services?

All BAU system administration tasks associated with improvement/enhancement of existing functionality. Typically, this would include:

  • support for HR system users
  • issue diagnostics and resolution
  • system training and onboarding support for new users
  • minor enhancements or SaaS release system updates
  • reporting and analytics
  • access control and security
  • process improvement, optimisation and workflows
  • documentation such as user guides, FAQs and trouble shooting resources

The fee includes a lead consultant and project governance resources.

What's not covered?

Full implementation of the Dayforce system is not covered within this service. For implementation support and project management, please visit our Dayforce Implementation page.

There is scope however to implement additional modules or functionality as part of our ongoing service if required. This would warrant a review of your current rate, as would additional work not generally covered such as custom reporting and dashboards, integration with third party systems, data migration, wholesale security enhancements or compliance audits.

Can we raise tickets and check progress of outstanding tasks online?

Yes - all clients will have access to their own portal dashboard to raise and track tickets.

Are your Dayforce consultants accredited?

Yes, and they regularly get trained on system updates.

 
How is this different from Dayforce's own support?

Typically, Dayforce support is more advice and guidance lead and does not include hands-on system administration support to enhance functionality or associated processes. It also provides the opportunity for us to plan strategic improvements for your system throughout the year. For example if you need additional automation or reporting to further optimise in a ongoing basis.

 

Featured insights

 
AI in HR
Guest Post
Dayforce
January 5, 2024 | 1 minute read
AI in HR: 10 AI Myths Debunked

AI in HR. We take a look at 10 of the most common ‘AI myths' doing the rounds, particularly when is comes to...

Read more

Book a free consultation

Looking for free HR or payroll technology advice?

Sign up for a free, no-obligation consultation. Tell us what sort of help you're looking for and we can advise you on the best next steps - regardless of whether or not they're with us.

Find out more