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What is HR process mapping?

Process mapping provides a visual representation of how processes flow, who is responsible for each step, and how different tasks interrelate.

Process mapping involves documenting all the tasks, workflows, and activities within your HR department. It provides a visual representation of how processes flow, who is responsible for each step, and how different tasks interrelate.

This clarity is really important for identifying inefficiencies, redundancies, or gaps that need addressing before introducing new technology.

Why process mapping is essential for HRIS implementation:

  1. Ensures alignment with organisational goals: By understanding and documenting current processes, you can tailor the HRIS to support your company's strategic objectives effectively.
  2. Identifies inefficiencies: Mapping highlights bottlenecks and redundancies, offering opportunities to streamline operations before automation.
  3. Facilitates better decision-making: A clear process map provides valuable insights, aiding in making informed choices about system configurations and customisations.
  4. Enhances employee experience: Well-defined processes ensure consistency, reducing confusion and improving overall satisfaction.

Steps to effective process mapping

  1. Select key HR processes to map: Focus on critical areas like recruitment, onboarding, performance evaluations, and payroll.
  2. Break down each process: Detail every step involved, noting who is responsible and any dependencies.
  3. Visualize the process: Use flowcharts or specialised software to create a visual representation, making it easier to identify improvement areas.
  4. Review and refine: Engage stakeholders to validate the process map, ensuring accuracy and completeness.
  5. Implement changes: Before rolling out the HRIS, adjust processes as necessary to optimise performance.

Recommended resources:

Info Sheet: HRIS Implementation Project Roles – Understand the key roles and responsibilities required for a successful HRIS implementation

Ebook: Implementation Best Practice – Discover common pitfalls and considerations at each stage of your implementation journey.​

Article: Why Process Mapping is the Secret to HRIS Success– Discover how proper process mapping can work magic on your HRIS project.