Dayforce Optimisation Services | Dayforce Remedial and ongoing support

Dayforce Optimisation Services

Dedicated resource to help you maximise the benefits of Dayforce

Whether you have recently implemented Dayforce or have been using it for a while and are yet to realise its full potential, we know it can be a full time job to fully maximise its benefits.

Our Dayforce Optimisation team are experts in all things Dayforce and can provide dedicated ongoing support in the form of a cost-effective subscription service, to enable you to focus on strategic initiatives while system administration, data and reporting is taken care of.

Focus on strategic initiatives with outsourced support from Silver Cloud

Reduce in house effort and resource with dedicated support from a specialist Dayforce consultant

Ensure your Dayforce system is finely tuned to make the most of new releases

Strategic quarterly review meetings designed to amplify the value of your subscription

Peace of mind that your system administration is supporting your plans for growth

How we can support you

Our Dayforce optimisation team work globally to assist clients with managing all aspects of their Dayforce HCM and Payroll system, including:

Core HR & Self Service

  • HR data
  • Workflows
  • Role security
  • Org hierarchy
  • Predictive analytics
  • Onboarding/offboarding
  • HR policy management

 

Workforce Management

  • Pay & punch policies
  • Holiday policies
  • Time off policies
  • Real time gross pay calculations
  • Advance scheduling
  • FLSA OT calculations
  • Entitlements

Payroll

  • Legal entity
  • Pay group
  • Payroll policies
  • Earnings & deductions
  • Pension auto enrolment
  • Payroll processing guidance
  • General ledger
  • HMRC agent request
  • Nuapay (BACS)

Benefits

  • Health, life & disability
  • Benefits plans
  • Life event & annual employee enrolment
  • Benefit decision support
  • Eligibility rules
  • Reimbursement & retirement

Succession Planning

  • Track key traits & succession information
  • Talent matrix
  • Create succession plans
  • Create talent tools
  • Monitor bench strength

Engagement

  • Engagement survey creation & administration
  • Pulse surveys
  • Trend analysis
  • Anonymised engagement scores
  • Customise logos, images, colours etc.

Compensation Management

  • Managing and administering compensation plans and cycles
  • Budget and worksheet setup
  • Guidelines matrix and pay components creation & setup
  • Reward letters & logos
  • Marketing Data

Recruitment Management

  • Configurable job applications
  • Internal/external job posting
  • Candidate management
  • Candidate sourcing
  • Interview scheduling
  • Job posting integrations
  • Talent community candidate pool

Performance Management

  • Goal creation & setup
  • Performance review structure/template
  • Continuous performance reviews
  • Competency management
  • Goal progress tracking & conversations
  • Ongoing feedback & coaching

Learning Management

  • Managing & administering courses
  • Learning plans
  • Learning dashboard
  • Course catalogue/self-enrolment
  • Course certificates
  • Supporting 3rd party content providers

Document Management

  • Company/organisational document storage
  • Document explorer storage
  • Document security management & access control
  • Document explorer search & filter
  • Document tagging & comments

Reporting Dashboards

  • 400+ pre-built HCM data dashboards
  • Organisation at-a-glance trend analysis
  • Custom dashboard creation
  • Shared group dashboards
  • Export (ready-to-present PPT files) 

Unwavering, ongoing support

With our cost effective hourly bundles, consider us an integral part of your team. We're not just here for the big initiatives but also roll up our sleeves for day-to-day tasks – from upgrades and system configurations to user training and reporting. 

During crucial times in the HR and payroll calendar, like pay reviews and annual checks, we're there to provide unwavering support.

Yet, our commitment goes beyond the routine. We actively contribute to realising your strategic plans using Dayforce.

Whether it's refining your performance review process or staying on top of quarterly updates by implementing new features and functionality, we ensure Dayforce aligns seamlessly with your goals.

Partnering with us means more than just support – it's having a dedicated collaborator, driving your organisation towards sustained success.

Our 3 Step Support Process

Dayforce Subscription Support, 3 Step Process

For more information on our Dayforce Optimisation Services or to request a call with a member of our team, please get in touch via the button below. Looking for implementation support? Click here.

FAQs

Need to talk people tech? Book a call at a time to suit you

Whether you need a review of your current solutions, are thinking about going to market or need support to manage your implementation project, we can help:

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