Managed Services

HR & Payroll Managed Services

A dedicated monthly resource to help you get the best from your people technology

Get the most from your HRIS with Silver Cloud HR's managed services packages.

Whether you need additional ad hoc support during busy periods or are looking for a trusted partner to provide ongoing support with upgrades, system configuration, reporting, user training and more, we can help.

Our HRIS experts are on hand to ensure that your system remains fit for purpose and continues to provide you with the user experience, insights and efficiency you need, whilst you remain focused on growing your business.

Great value bundled hours to help manage costs

An experienced HRIS consultant and account manager to help support you and your team

Scale your support package to fit your business and level of resource

Peace of mind that your systems remain up to date with the latest releases deployed

Our HRIS Managed Services packages offer you complete flexibility depending on the level of support you need

How we can support you:

Evaluate existing configuration and troubleshoot identified issues

Update existing system processes in line with business processes changes

Support you to deploy the latest new releases

Support you to carry out regular data quality and integrity audits

Assist with high-intensity annual processes, such as appraisals and salary reviews, by providing system support for online processes

Support new users to use the system effectively in line with your business processes

Develop your reporting suite to deliver the information you need

Provide system support with larger organisational structure changes

Managed Service Bundles

Our straightforward 'bundled hours' packages offer great value for money - helping you balance priorities and costs

All managed service packages provide you with a dedicated consultant and account manager to help support you and your team. The hours can be used for any of the above listed activities or more and are perfect for in-house teams who are knowledgeable on their systems, yet need additional support during busy periods or to undertake large system tasks.

Your Silver Cloud consultant will work with you from the outset to identify how and when to use these hours and all work will be pre-agreed via a statement of works.

Which HR systems can we support?

Our HRIS consultants can support clients with a number of HR systems - helping them to maximise the benefits and ensure that wider HR transformation plans can be realised. If you have a need for additionl support and can't see your system below, please feel free to get in touch to discuss how we can help!

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Whether you need a review of your current solutions, are thinking about going to market or need support to manage your implementation project, we can help:

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