Louise Bhatia

Louise Bhatia

Chief Operating Officer
Louise is a CIPD qualified, HR generalist with over 14 years’ experience across both recruitment and HR & HRIS Project Management. During this time, she has worked on a number of HRIS implementations with several leading suppliers.

Addicted to problem solving, Louise is highly experienced and motivated in consultancy and delivery, with a proven ability to lead and drive complex projects through setup, mobilisation, delivery and go-live.

During her time at Silver Cloud, Louise has gained endless experience as a Consultant, Delivery Manager, Head of Delivery and now as Chief Operating Officer.

As COO at Silver Cloud, Louise works with the Senior Leadership team to define the strategic vision and assist in creating, growing and building a world class, industry leading consultancy. Louise works closely with all teams, leading the execution of the delivery strategy to drive success whilst ensuring every team member understands how the contribute and can have an impact while remaining true to our values.

She has worked across many industries including pharmaceuticals, engineering, professional services, legal and scientific research.

Key Skills & Specialisms
  • System specialisms include:

    • Northgate
    • Access Select HR
    • CoreHR/PeopleXD

    This includes modules for HR, eRecruitment, Absence, ESS, MSS, BI, Learning and Development and Performance Management, rostering, change management, end user training.  

    Core Strategic Skills:

    • Strong leadership and coaching skills with proven experience of managing a high performing, global team
    • Subject matter expert in HR operations and HR technology transformation projects
    • Delivering large, global HR/payroll technology integration projects from concept to operational use
    • Executive level stakeholder management
    • Budget management
    • Continual process improvement  
    • Change management and leading change
    • Deep understanding of HR systems and how they benefit the business 
    • Cultural awareness  
    • Experience across all HR functions, delivery and leadership 
Relevant Qualifications
  • MA Human Resources Management Level 7 CIPD 
  • BSc (Hons) Biomedical Sciences 
  • REC - Certificate in Recruitment Practice (Cert RP)  
  • Member CIPD 

 

More About Louise

Outside of Silver Cloud HR, Louise lives with her husband and two dogs in Milton Keynes, Bucks. She is a keen gardener and amateur photographer.  

"Passionate about delivering a system that is fit for purpose, Louise combines her HR and project experience to support her team in delivering the full lifecycle of a project."
Louise

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